Chamberlin + Associates has been managing small to midsize apartment complexes for individuals, corporations, and investor groups for more than 22 years.
We pride ourselves on our attention to detail, commitment to accountability, and keen local market knowledge that gives your property optimal rental performance.
Chamberlin + Associates began in 1957 as a family-owned realty business in the San Francisco area. In 1964 we started with building, selling, and managing only 800 units in California, 500 units in Nevada, and 100 units in Arizona. Since then, we have managed over 30,000 units in Arizona and have even expanded to Texas.
We started our corporate headquarters in Tempe, Arizona in 1991 where we continued to build the property management company. In 2015, we were lucky enough to move to the Phoenix area and currently have 70+ properties under us.
Chamberlin + Associates has earned the reputation as one of Arizona’s foremost fee management companies by providing cutting-edge professional services for a large and growing number of apartment complexes throughout the Phoenix metro area, as well as in Houston, Texas.
As the second-generation in a family of professional property managers, Dave Chamberlin was born to be in this business and brings his lifetime of expertise to managing your properties...
Todd currently is the Vice President of Operations at Chamberlin + Associates. His involvement with the company started in the early 90s, when Todd assisted in the company's initial growth. At the same......
Chris brings more than 17 years of progressive accounting and finance experience in the real estate industry to his role as controller for Chamberlin and Associates. Serving as a technical advisor and enforcer......
Flor began her career with Chamberlin + Associates in 2009, bringing her background in marketing and regional management. She helps property owners with challenging......
A key member of the Chamberlin and Associates team, Lonna Costa has worked with Chamberlin since 2003. She began her career as Accounts Receivable and......
Jeff Owens began his career in the multifamily property management industry as a leasing agent in 2001 before working his way up the ranks to his current role as a Senior Manager with Chamberlin and......
During her more than a decade working in multifamily property management, Yolanda Moreno has established a proven track record of increasing revenue at each property she has managed. As a......
Sharon is new to Chamberlin + Associates joining in 2014, but certainly is not new to accounting or property management. Sharon began her career teaching college level accounting...
Arturo has been with Chamberlin + Associates since 2012. With Arturo being bilingual in both Spanish and English, his communication skills are magnified. Arturo started as a property manager...
Shawn’s career started out residential and commercial property management in 1990 as an accountant. She worked in the industry while in college and continued after......
Kaylie Criss brings 7+ years of Multi-Family Property Management experience to her role. She is new to the Chamberlin Team coming on in July 2018 but has brought......
Nathan Weber has been with Chamberlin + Associates since 2016. He brings 17 years of IT Experience. Nathan helps maintain computer and software systems for each property keeping downtime......
Yalili has been with Chamberlin + Associates since 2011. She started with the company as a property manager and through hard work and dedication, she was promoted to Accounts Payable in......
Nanci has been with Chamberlin since 2016. She started as a property manager and then became our Service Manager a year and a half later. During her time......
As the second-generation in a family of professional property managers, Dave Chamberlin was born to be in this business and brings his lifetime of expertise to managing your properties.
Due to Dave Chamberlin’s upbringing in the multi-family property management business, he offers a unique perspective on fee management—his goal is to ensure that all Chamberlin + Associates business arrangements are highly profitable for the clients the company serves.
Dave attended Arizona State University in Tempe and has earned several professional accreditations in the real estate field. Over his 20 year career, Dave has managed over 15,000 apartment units.
Todd currently is the Vice President of Operations at Chamberlin + Associates. His involvement with the company started in the early 90s, when Todd assisted in the company’s initial growth. At the same time, he was working to complete his B.S. in Business Administration at Arizona State University and graduated in 1993.
For the next twenty years, he remained consulting with operational matters at Chamberlin + Associates, while pursuing a corporate career in healthcare administration. Todd recently returned to assist Dave in overseeing operations and improve quality at Chamberlin + Associates, as the company continues to expand.
“We are committed to making our owners expectations our primary focus” – Todd Chamberlin
Chris brings more than 17 years of progressive accounting and finance experience in the real estate industry to his role as controller for Chamberlin and Associates. Serving as a technical advisor and enforcer for all accounting systems, Chris establishes policies and procedures to streamline and improve financial operations with the intent to increase efficiencies and profit in both the company and our client’s assets.
Chris’s strong understanding of GAAP and skill with complex financial analysis gives him the proven ability to resolve issues and improve process effectiveness. For example, through analyzing the existing pricing model of a previous employer, Chris uncovered and corrected a flaw that caused more than $20 million in lost revenue.
Chris graduated from the University of Arizona with a bachelor’s degree in Finance and is currently working on his Master of Accountancy.
“I always dig and dig to find ways we can improve NOI by correcting errors caused by lack of diligent accounting or a flaw in the current processes.” – Chris Inghram
As a regional supervisor, Flor Aparicio helps on-site teams handle challenging ownership situations, lease-ups, restoration issues and constructions. A hands-on member of the company’s day to day management team Flor has been with the company since 2009, and her 17 years of keen experience in the industry has been a valuable asset for Chamberlin + Associates and their operational teams.
In addition to her proven track record of maximizing the value of real estate assets, Flor brings strong leadership and management skills to her role. She is currently managing and training a staff of more than 80 employees including regional managers, on-site staff, accountants, and recruiters working to ensure the implementation of best practices including policies and procedures across the company. Flor is the regional supervisor of a portfolio of 3,571 units which includes her team of regional managers that she also oversees.
Amongst her many accomplishments, Flor took over a property in Prescott, Arizona and was able to drive the market rent and stabilize the community which helped in the sale of the property in July 2018 for twenty-two million dollars, which was more than the acquired price. We were able to increase the overall collections from 267k to 305k. The property maintained above 98% occupied for the time that we managed. Even though the community was experiencing 18-24 move outs per month, we stabilized the property and controlled turn costs.
“I specialize in restoration/lease-up and challenge communities. I take great pride in helping our property owners reach their target occupancy goals.” – Flor Aparicio
A key member of the Chamberlin and Associates team, Lonna Costa has worked with Chamberlin since 2003. She began her career as Accounts Receivable and Accounts Payable, ultimately rising to the role of regional manager in less than two years. She currently directs the largest portfolio within Chamberlin and Associates and oversees the management of more than 4,000 total units.
Her performance record proves her ability to consistently meet and exceed investor expectations — for example, her entire portfolio experiences less than 2 percent delinquency on a monthly basis and maintains occupancy between 93 and 96 percent.
She also has extensive specialized professional training in the multi-family housing industry including certifications from the Crime Free Program, Section 8, and the National Federal Tax Credit Program.
“I bring a decade of experience and professional certifications to my role as Regional Manager at Chamberlin + Associates. I use this expertise to serve my clients and reach their occupancy and profitability goals.” – Lonna Crosta
Jeff Owens began his career in the multifamily property management industry as a leasing agent in 2001 before working his way up the ranks to his current role as a Senior Manager with Chamberlin and Associates. A highly-qualified and effective member of our management team, Jeff has his Certified Apartment Manager designation through the Arizona Multihousing Association and is also certified through the Low-Income Housing Tax Credit program.
Among Jeff’s strongest assets is a keen ability to identify and capitalize on additional income opportunities and diagnose management issues by meticulously analyzing financial reports.
His achievements include producing a $50,000 monthly income increase at one East Valley property through a strategic combination of value additions and rent increases, ultimately allowing ownership to sell the property for a $5 million profit within a year.
“We don’t manage apartments, we manage people; and we hire the right people to give results not reasons.” – Jeff Owens
During her more than a decade working in multifamily property management, Yolanda Moreno has established a proven track record of increasing revenue at each property she has managed. As a regional manager for Chamberlin and Associates, she currently oversees a portfolio of twenty communities and has experience overseeing renovations, rent growth and sales.
Thanks to a combination of excellent customer service, consistent follow up and strategic marketing, Yolanda has frequently increased NOI at properties including at a 170-unit property where were increased NOI by more $60,000 in eight months. She accomplished this by reducing concessions to zero, increasing rental income and stabilizing additional expenses, ultimately seeing the property through a successful disposition in under a year.
“I hope to be not just a manager, but also a team builder and community leader. I believe success can only be reached by leading by example, educating your staff, and hiring smart.” – Yolanda Moreno
Cassandra Carrillo has been with Chamberlin and Associates since 2018. Prior to Joining Chamberlin and Associates, Cassandra was responsible for financial management, marketing, client relations and property operations for asset portfolios in California, Texas and Arizona. A proven industry leader, Cassandra loves developing teams and is motivated by her team’s successes. Throughout Cassandra’s 13-year career as a multi-family housing Executive, Cassandra gained extensive experience in property rehabilitation and repositioning. Cassandra is a Certified Apartment Portfolio Supervisor through the National Apartment Association and is also a licensed Arizona Real Estate Salesperson.
“I love to help families achieve their ideal quality of living while at the same time maximizing revenue for our clients…that’s why I am so passionate about our profession!” – Cassandra Carrillo
Maria Montoya started her career with Chamberlin and Associates as a site manager in 2006, soon earning a promotion to regional manager with a specialization in communities under 100 units due to her outstanding achievements. Throughout her career with Chamberlin, Maria has repeatedly taken on challenging properties and successfully turned them around giving her expertise in rehabilitation/lease-up communities as well.
Her many successes include taking a 482-unit community with a yearlong history of 70% occupancy rates to 100% occupancy in just 90 days. At the same time, she was also able to increase NOI from $130,000 a month to $275,000.
“Starting in the industry as an on-site manager and being promoted to regional manager has allowed me to see the insight on every aspect of property management.” – Maria Montoya
Regional Manager Dayra Jacome has worked for Chamberlin and Associates for 7 years. She started with the company as a property manager before being promoted to senior manager, a role she held for 3 years, and ultimately joining the corporate management team in her current position.
Dayra’s specializations include collections and delinquencies. In one case, she began working at a 288-unit property with $20,00 in delinquencies and was able to bring the rate to less than two percent in three months.
Sharon has been with Chamberlin + Associates since 2014. Sharon began her career teaching college level accounting. Although this was gratifying it was not a challenge. She started property management in the early 1990’s and has been in the industry ever since. Sharon is a team player with a wide range of experience in accounting applications, who is willing to give 110% to meet the needs of the property.
“Accounting diversity and a fast-paced environment make property management a perfect fit for me. With dedication and a strong work ethic I bring over twenty years of property management experience to Chamberlin + Associates.” – Sharon Siegfried
Lisa joined the Chamberlin + Associates team in 2013 as a Financial Accountant. Lisa comes with 20 years of past accounting experience in Restaurant and Manufacturing. She has a very diverse background and enjoys wearing many hats with each of the companies she has worked for and enjoys understanding how each company operates. Lisa plans to continue with Chamberlin as I enjoy the excitement of Property Management and each day brings a new challenge.
“I have really enjoyed Chamberlin and learning property management, it has provided me with learning more tools in accounting and I learn something new every day. I work with great people and have a passion and drive to get my job done in a timely and professional manner.” – Lisa Mays
Arturo has been with Chamberlin + Associates since 2012. With Arturo being bilingual in both Spanish and English, his communication skills are magnified. Arturo started as a property manager and due to his diligence on-site he was promoted to an accounts payable position at the corporate office. Arturo takes the extra step in providing excellent service to owners and communicating with his property managers because he realizes this is a key point of a successful company. Arturo has shown a strong commitment to both teamwork and organized accounting practices to make sure his work product meets our high standards.
“I pride myself on exceeding my owner’s expectations. I know in this industry communication is the biggest factor for clients and I ensure that when it comes to their asset they are well informed and left without questions.” – Arturo Licona
Shawn’s career started out residential and commercial property management in 1990 as an accountant. She worked in the industry while in college and continued after she graduated. While working in the commercial, residential and construction industry as a staff accountant, Shawn advanced to a corporate controller over the years up until she recently relocated to Phoenix Arizona. Ever since Shawn joined Chamberlin + Associates she has enjoyed the wonderful warm friendly climate of both Arizona and Chamberlin.
“Chamberlin strives and encourages everyone to bring their best to the table, this in turn results in providing a quality product to our clients” – Shawn Russell
Kaylie Criss brings 7+ years of Multi-Family Property Management experience to her role. She is new to the Chamberlin Team coming on in July 2018 but has brought the Training Program to another level with her diverse experience in training at all types of communities with different demographics such as Conventional, Student & Tax Credit. Specializing in new acquisition staff training in her previous role, she brings the knowledge of how to develop talented employees and get them to the next level! She has set many communities up for success with her expertise and ability to adapt the curriculum to improve areas where employees and communities struggle. This has allowed us to produce highly skilled employees that know how to run a community in the most effective, efficient and profitable way!
“I love working with people and being a part of their personal journey. There is nothing more gratifying than helping others learn and progress while pushing them to their full potential to be successful in every aspect of their career with Chamberlin + Associates!” – Kaylie Criss
Nathan Weber has been with Chamberlin + Associates since 2016. He brings 17 years of IT Experience. Nathan helps maintain computer and software systems for each property keeping downtime to a minimum. He also assists owners on technology projects for their communties.
“Technology has become very essential in the Multi-Family industry and staying up to date on current Multi-Family innovations will assure your property stays current and profitable.” – Nathan Weber
Yalili has been with Chamberlin + Associates since 2011. She started with the company as a property manager and through hard work and dedication, she was promoted to Accounts Payable in 2017. Her education background is in Computer Science as well as Business Administration, which brings great attention to detail and organization to her position. Yalili has proven to be an essential part of the Chamberlin team and continues to strive to find the best systems to allow for the most efficient outcomes.
“I find my job at Chamberlin + Associates very rewarding and I thrive on the challenging aspects in this industry. My philosophy is that the key to success is to be dedicated, consistent and devoted” – Yalili Casanas
As maintenance supervisor for Chamberlin and Associates, Dana Stadelman ensures all company properties uphold the highest quality of both performance and function. To the role, which he has held since 2017, he brings decades of professional experience in property management and sales. His accolades include Account Executive of the Year in 2005 and 2006 and Salesman of the Month on more than a half dozen occasions while working for Toyota Motor Corporation.
His strengths include attention to detail and the ability to manage large-scale projects. While serving as property manager for a previous employer, Dana oversaw a successful rent growth of 80% while maintaining an average occupancy of 96 percent. This was achieved with minimal property upgrade with the use of LRO.
“My diverse experience lets me see property management from both sides: I understand the importance of curb appeal and the necessity of excellent maintenance.” – Dana Stadleman
Nanci has been with Chamberlin since 2016. She started as a property manager and then became our Service Manager a year and a half later. During her time as a manager she increased occupancy rate from 40% to a 100% while maintaining 0% delinquency rate and undergoing an extensive property renovation. Her ability to budget enabled her to decrease expenses and provide a steady cash flow back to the owner.
Nanci graduated from Northern Arizona University with a Bachelor of Business Administration and a specialization in Management. Her background in property management gives her a knowledgeable grasp on how to provide managers and restaurants with a fast response time, competitive pricing, and personalized service.
“Providing a service to others is more than just responding to a service call; it is a rewarding relationship between the customer and the team members that create a strong foundation of mutual trust and respect for the company.” – Nanci Felix